Business Code of Conduct
Ethical Behavior:
- Uphold high standards of ethical conduct in all business interactions.
- Avoid conflicts of interest and disclose any potential conflicts.
Equal Opportunity and Non-Discrimination:
- Provide equal employment opportunities regardless of race, gender, religion, nationality, etc.
- Prohibit any form of discrimination or harassment.
Transparency:
- Provide accurate and transparent information to clients and job seekers about services, fees, and job requirements.
Privacy and Confidentiality:
- Safeguard the privacy of job seekers and client information.
- Handle personal and sensitive information responsibly.
Fair Treatment of Job Seekers:
- Treat job seekers with respect and fairness throughout the recruitment process.
- Avoid charging unreasonable fees or engaging in exploitative practices.
Health and Safety:
- Ensure the health and safety of job seekers placed in various roles.
- Provide accurate information about work conditions and potential risks.
Compliance with Laws and Regulations:
- Adhere to all relevant labor laws and regulations in the region of operation.
- Obtain necessary licenses and permits.
Professionalism:
- Maintain a high level of professionalism in interactions with clients, job seekers, and other stakeholders.
Anti-Corruption and Bribery:
- Prohibit involvement in any form of corruption, bribery, or unethical practices.
Quality Assurance:
- Strive to provide quality matches between job seekers and job openings.
- Monitor the performance of placed job seekers and address any issues promptly.
Continuous Improvement:
- Continuously review and improve internal processes to enhance the agency's effectiveness and service quality.
Feedback and Complaints Handling:
- Provide mechanisms for clients and job seekers to provide feedback and resolve complaints.